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Welcome to my portfolio!

In this page you'll learn all about my work and experience. You'll also be able to contact me with the links below.

About me

I solve problems

There are things that you love doing. There are those that pay you money. There are things that you're absolutely good at. There are things that the world needs. Then, there are things that intersect across all these circles. The Japanese call this ✨Ikigai✨, which translates to a reason to wake up every morning. When you love what you do so much, every morning is a new opportunity to learn and improve.

My Story

It all started when I was asked to solve a procurement problem - how can we get all the information we need to negotiate better and only at a click of a button?

Who knew, to do that you need to understand databases, analyze loads of data, and make a way to make it available everywhere? This was a software problem.

So I did the natural thing: learnt to code web applications from scratch on a python framework – Django, to solve practical problems with coding.

This led to a transition from managing end to end supply chains, operations and MEP projects in construction to managing implementation projects and customer success in digital transformation through SaaS solutions.

Now, I fill the gap between customer and product by :

  1. Creating Awareness (Marketing)
  2. Educating (trials and demos)
  3. Acquisition (up-sell / cross-sell and delivery)
  4. Product feedback (design, UX and Performance)
  5. Onboarding (tips, guides and how-to)
  6. Usage (reliability, usability and updates)
  7. Support
  8. Loyalty